11 May Safety measures at HAC
Safe Places, Trusted Care
HAC has a long-standing commitment to the health care needs of our communities. Your safety is our highest priority. During this global COVID-19 pandemic, our commitment to giving you a safe, reliable place to receive care is even more important to us.
How We’re Keeping Patients Safe During the COVID-19 Recovery
Guided by our internationally respected infection prevention experts and recommendations from the Ministry of Health we have taken a number of steps in addition to our standard rigorous infection control measures to ensure our facilities remain safe places for you to confidently receive care.
In-Person Appointments and Procedures
For some of our patients, safety means being seen in-person or scheduled for a procedure as quickly as possible. Our commitment to you is to provide the care you need, when you need it, as safely and conveniently as possible. Each patient’s individual circumstances will be evaluated by their provider to determine how soon that patient should return for in-person care or a scheduled procedure
Our temporary visitor policy restricts visitors to reduce the number of people in our facilities and, therefore, the risk of exposure between patients, visitors and staff. We understand this can be difficult and appreciate your understanding.
Masks and Hand Sanitizer
- Masks for Staff: All staff wear masks. The type of mask staff members wear is determined by the type of care they provide, to best ensure their safety and the safety of our patients.
Masks for Patients and Visitors: All patients and anyone with them will be asked to wear a mask covering while in our health care facilities. You may bring your own, or if you don’t have one, face masks are available at each entrance.
- Hand Sanitizer: Hand sanitizer is available at each entrance and at numerous locations throughout each building. Everyone is asked to sanitize their hands when they enter the building. In addition, each member of our health care staff sanitizes their hands before and after each patient encounter.
Screening and Testing
- Screening for COVID-19 Symptoms: We screen all patients and visitors for COVID-19 symptoms. You will be contacted by your clinic prior to an appointment to ask whether you are experiencing any symptoms. In addition, when you arrive for your appointment, you and anyone with you will also be asked about any cough, fever and other symptoms of respiratory virus infection that you or others in your household may be experiencing. Staff are also screened for COVID-19 symptoms each day.
Cleaning, Reorganization and Check-In Options
- Common Areas: Areas such as waiting rooms, lobbies and restrooms are cleaned often with special attention to frequently touched surfaces including doorknobs, armrests and handrails.
- Exam Rooms: These are fully cleaned and disinfected between each patient.
- Floor Markings and Furniture Rearrangement: We have made special arrangements to support social distancing. You may see markers on the floors to show where people should stand for check-in and check-out. We have rearranged furniture in some waiting areas to create more space between patients, and are scheduling appointments to ensure that fewer people are in our clinics at any given time.
You can safely book your EECP consultation with the HeartAid Centre Call: 0114 504 662.